Year Of Introduction
Height: 28 cm
Exclusive to Peter Jones China
Yorkshire Rose embroidered on one of his paws
This is a plush bear
We're happy to accept payment by VISA, MASTERCARD or VISA DEBIT. As you make your purchase you'll notice that we use SAGEPAY, supported by GlobalSign for payment processing. This should give you every assurance that your payment is secure.
REMEMBER - We only take payment when your goods are ready to leave.
What if my goods arrive damaged?
We'd be most surprised! But in the very rare event of this happening, we won't make life difficult. Within three days of receiving the parcel, please email us an image of the damaged item(s) and the packaging. We'll replace them completely free of charge, including your postage costs. Of course, if you'd rather, we'll give you a full refund.
It's possible that we ask you to return the goods to us; in this case, we'll advise you of our preferred carrier and refund your postage costs.
What if my purchase just isn't what I want?
Again - this won't be a problem. We'll be quite happy for you to return the goods, although we won't be in a position to refund your postage costs. Just send us an email and we'll advise you as to our preferred shipping method (we'll ask you to retain proof of postage). When the goods (in perfect condition and in the original packaging) are back with us, we'll then be happy to send you an alternative or give you a refund, whichever is your preferred option.
Please note - we can't accept the return of items of jewellery.
For Mainland UK & Northern Ireland
Every order you place with us for delivery within the UK will be charged at the standard rate of £3.99, regardless of the size, weight or value of the order. For standard post, we use Royal Mail Packet or Parcel Post. Please allow 5 working days for this service. If we anticipate a longer delivery time, for any reason, we'll call or email to let you know.
We also offer a Next Day service. Simply give us a call on +44 (0)1924 362510 and we'll quote you the delivery cost. If your item is in stock in our warehouse and you call us before 2.30 pm Monday - to Friday, Next Day delivery will be assured.
Orders For Overseas Delivery
We use UK Parcelforce. The estimated delivery times are
Europe up to 10 working days
Rest Of The World up to 14 days