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Delivery Options


DELIVERY within Mainland UK and Northern Ireland

 

Our aim is make your shopping experience as simple and straightforward as we possibly can.  So, we don’t mess around with complex shipping structures.  We just charge £3.99 regardless of the size or value of your order.  This way, from the moment you enter our site, you know exactly what you’ll be paying for your purchase.  We use Royal Mail Packet Post, for which we need to allow up to 5 working days.

If we estimate a longer delivery time, we’ll call or email to let you know.  During the really busy times, such as Christmas or Mothers’ Day, it’s advisable to allow a few days longer.

For Faster Delivery - Call Us On 01924 362510

willow tree1st class post:  Your parcel will arrive much more quickly, but at an extra cost. We’d be delighted to arrange this for you. Just call us on 01924 362510 and one of our staff will be happy to help.

(Unlike many internet companies, you’ll find we actually enjoy chatting with customers!).

Guaranteed Next Day


This is a really efficient facility which guarantees your goods will arrive by 1.00 pm the next day (except Sundays and Bank Holidays). But of course, there is a charge which depends on the size and weight of the parcel. Again, simply call us on 01924 362510 and we’ll be happy to help. Please be sure you call before 2.30pm to allow enough time to despatch your parcel.


overseas shipping


willow tree figures

We’ve been sending goods around the world for over 50 years.  Our team of packing experts, Linda, Wendy and Georgina will pack your goods most carefully to ensure that your purchase arrives with you safely and beautifully presented.

VAT

All goods for destinations outside the European Union will go free of British VAT (Value Added Tax).  This will save you nearly 17% and is shown as you go through checkout.

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Shipping Costs & Timing

These depend on the size and weight of the package.  When you go to your shopping basket, choose the country of destination and you’ll find the shipping charges calculated.  Please remember that, depending on a number of unpredictable factors, such as the precise weight and size of the finished parcel, the shipping charges might be more or less than our system has calculated.  If there is a significant extra charge, we will of course contact you before going ahead with your order.

Our estimated shipping times are:

Europe  up to 10 working days
The Rest Of The World   up to 14 working days

Currency

You’ll see, when you visit our product pages, there is the option of viewing our prices in British Pounds, US Dollars or Euros.  However, your payment will always be in British Pounds.

If there’s anything else you need to know, please send us an email call us on +44 (0)1924 362510

© 2017 Peter Jones China. Running on Cyrane Systems